Job Description

Job Summary: The IT Specialist is a blend of technical, server and network support, requiring the ability to troubleshoot end-user, server and network issues. This position will be responsible for setting up and maintaining servers, workstations and the network. Additional duties include monitoring for and troubleshooting potential issues with the environment and system patching. The IT Specialist will oversee and participate in all operational activities, including network system administration, capacity planning, network performance, data and network security as well as backup and restores. This position requires strong communication and technical skills, as well as the ability to be adaptable and troubleshoot problems.

Essential Duties and Responsibilities:

• Oversee all network activity, systems administration, backup, restoration and capacity planning: Ubiquiti 20%
• Provide data and network security 10%
• Build, Maintain and Support Physical and Virtual Servers Environments: Ubuntu Linux and Proxmox. 15%
• Responsible for creating new user accounts for new employees and removing the accounts of ex-employees. Assist non-IT employees with any technical issues and data transfers. 25%
• Develop and implement Server maintenance standard operating procedures 10%
• Support, troubleshoot and image workstations 15%
• Keep upper management informed with regular reports 5%

Education and Experience (required):

• Bachelors degree in Degree in IT, Computer Science, Computer Engineering, or Management Information Systems
• U.S. Citizen allowing for International Traffic in Arms Regulations (ITAR) compliance.
• Minimum four years’ experience encompassing the following areas: LAN, WAN and Telecom
• Experience with capacity planning and performance monitoring techniques and tools
• Ability to solve complicated problems and deal with a variety of variable situations.
• Operating System Experience: Windows Server, Windows Desktop 10 and 11, Ubuntu, Debian
• Experience in the following solutions: Fog (imaging), Proxmox (Virtualization), Intune, Ceeph.io (storage), Ubiquiti Unifi, Jira, Confluence, FlexLM, Magic Draw, Bitbucket, Mac Radius, Sonar, Jenkins, Zabbix (network monitoring), Wazuh, RocketChat, OSticket, Gitlab, Endpoint Protector, Threatmod (cybersecurity monitoring)

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