Job Description

Introduction

As a Dunkin’ Crew Member, you are responsible for providing guests with exceptional customer service and prepare food and beverages all while maintaining a clean, safe, and organized workspace. This is accomplished in a fun and fast-paced environment surrounded by a team of people who take great pride in their work.

Our team is looking for enthusiastic, hardworking individuals who are interested in joining us!

Working overnights is a big responsibility good attendance is required.

Hours Available :

10PM-6AM

Responsibilities Include:

• Follow all procedures related to cash, sanitation and food safety
• Communicate effectively with managers and coworkers
• Handling guest concerns in a professional manner
• Maintain a guest focused culture in the restaurant
• Maintain a clean and organized workstation
• Follow speed of service standards
• Prepare food and beverages according to guests requests
• Assemble and package orders promptly and neatly
• Organize and maintain stock following proper rotation methods
• Baking of Muffins, Bagels, etc
• Two persons on shift share responsibilities including taking care of guests.

Key Competencies

• Comply with all brand and franchisee policies.
• Willingness to learn and adapt to change
• Works well with others in a fast-paced team environment and share job duties
• Provide excellent guest satisfaction, service speed, and product quality
• Demonstrates consistent punctuality and conduct
• Remains honest and a positive attitude
• Understand guests’ needs and exceed their expectations

Physical Demands/Working Conditions:

• Standing on feet
• Multitasking in a fast-paced environment
• Lifting objects including boxes, ice and product up to 50lbs

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

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